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Age & Ability Research Lab

Publications

Building on seminal work by Roger Coleman in the early 1990s, members of the Centre staff have been publishing extensively on the subjects of design for ageing, design for disability and inclusive design. Below are books, book chapters, articles, journal publications and conference papers that demonstrate past research and current thinking. Publications from 2005 to present are detailed below, and selected items preceding this are listed as an archive.

Books
Lee, Y. (2012) 'The Ingenuity of Ageing: for designing social innovation' supported by the Department of Business, Innovation and Skills (BIS) HHCD, Royal College of Art, London

Eikhaug, O. & Gheerawo' R. (eds) (2010) 'Innovating with People: the Business of Inclusive Design', Norwegian Design Council, Norway

Brand, A. (2010) 'Living in the Community: Housing Design for Adults with Autism', Gheerawo, R. (ed), HHCD, Royal College of Art, London

Timlin, G. & Rysenbry, N. (2010) 'Design for Dementia', Gheerawo, R. & Myerson, J. (eds), HHCD, Royal College of Art, London

Cassim, J. (ed) (2009) 'Challenge 2009', HHCD, Royal College of Art, London

Cassim, J. (ed) (2008) 'Challenge 2008', HHCD, Royal College of Art, London

Cassim, J. (ed) (2007) 'Challenge 2007', HHCD, Royal College of Art, London

Clarkson, J., Coleman, R., Hosking, I. & Waller, S. (2007) Inclusive design toolkit, Engineering Design Centre, University of Cambridge, UK

Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) (2007) 'Introduction' to Design for Inclusivity Gower, Hants, UK

Gheerawo, R. (2007) 'Five Stages to Innovation; Delivering Inclusive Design in Gheerawo R (ed.) Vital Signs, Helen Hamlyn Centre, London

Hanson, J., Bichard, J. & Greed, C. (2007) 'The Accessible Toilet Design Resource', Book & CD, UCL / Vivacity, Londo

Kunur, M. & Gheerawo, R. (2007) 'Connections: Mobility, Ageing and Independence', HHCD, Royal College of Art, London

Cassim, J. (ed) (2006) 'Challenge 2006: how designers respond to the demands of inclusion', HHCD, Royal College of Art, London

Cassim, J. (ed) (2005) 'Challenge 2005: giving disabled people a voice in the design process', HHCD, Royal College of Art, London

Clarkson, J., Coleman, R., Keates, S. & Lebbon, C. (eds.) (2003) Inclusive design: design for the whole population, Springer Verlag, London

Book chapters and articles
Gheerawo, R. (2011) 'The Designer's Tale', in The New Millennium Tales, Involve Millennium, Shipley, UK. ISBN 978-1-908616-02-9

Cassim, J. (2011) 'Beyond the Touch Tour' in Dent, P. (ed) Sculpture and Touch: New Studies in Sculpture series Penelope Curtis (ed), London, Ashgate

Gheerawo, R. (2011) 'Human-Centered Design, i-do workshop: Supporting Ageing with Design', Hong Kong Polytechnic University, pp24-27

Gheerawo, R. & Bichard, J. (2011) 'Support Strategy', New Design, issue 87, pp32-37

Gheerawo, R. & Donahue, S. (2011) 'On the Edges of Ageing', Volume, issue 29, pp100-104

Bichard, J. & Gheerawo, R. (2010) 'The Designer as Ethnographer: Practical Projects from Industry' in Design Anthropology. Eds. AClarke & K Dankl, SpringerWien New York, USA

Gheerawo, R. (2010) 'Smart Talking, in Innovate magazine, InnovationRCA. London, Issue 7, pp12-13

McGinley, C. (2010) 'Bridging the 'human information' gap between professional designers and those they design for'. Inclusive Design Research in Action, in Design for All newsletter special issue 5(6), June 2010, Design for All Institute India, pp 19-2

Myerson, J. & Lee, Y. (2010) 'Inclusive Design Research Initiatives at the Royal College of Art' Chapter in Universal Design Handbook (2nd Edition), McGraw-Hill Professional, USA

Bichard, J. & Hanson, J. (2009) 'Inclusive Design of 'Away from Home' Toilets' in Designing Sustainable Cities. Eds R. Cooper, G Evans & C. Boyko. Wiley-Blackwell, UK

Cassim, J. (2009) 'The Role of Disabled People in the Design Innovation Process' in 'Inclusive Design Workshops - User Literacy and Learning with People with Disabilities,' Ed. Tanpopo no Ye Foundation, Nara, Japan (in Japanese)

Myerson, J. (2009) 'The Future of Innovation is People Centred' in The Future of Innovation by Stamm, B. and Trifilova, A. (eds), Gower

Vavik, T. & Gheerawo, R. (2009) 'The Challenges in Universal Design' in Inclusive Buildings, Products & Services, Tapir Academic Press, Norway. pp4-24

Gheerawo, R. (2008) 'Cutting Edge', in Innovate magazine, InnovationRCA. London, Issue 5, pp22-23

Bichard, J., Langdon, P. & Coleman, R. (2007) 'Does My Stigma Look big in this? Considering the Acceptability and Desirability in the Inclusive Design of Technology Products' in Universal Access In Human Computer Interaction. Coping with Diversity, Springer, Berlin/ Heidleberg, pp622-631

Cassim, J. (2007) 'The Touch Experience in Museums in Japan and the UK - a historical overview and the example of Access Vision' in The Power of Touch Handling Objects in Museum and Heritage Contexts, ed: Elizabeth Pye, Left Coast Press, California

Cassim, J. & Dong, H. (2007) 'Designer education: case studies from the DBA Inclusive Design Challenge' in Coleman, R., Clarkson, J., Cassim, J. & Dong H. (eds.) Design for Inclusivity Gower, Hants UK

Cassim, J. & Dong, H. (2007) 'Empowering designers and users: case studies from the DBA Inclusive Design Challenge' in Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) Design for Inclusivity Gower, Hants UK

Clarkson, J., Coleman, R., Hosking, I. & Waller, S. (2007) Inclusive design toolkit BT web publication

Coleman, R. (2007 update) 'Inclusive Design' in About Design, Design Council of England, London

Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) (2007) 'Towards inclusion: future challenges' in Design for Inclusivity Gower, Hants UK

Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) (2007) 'Why inclusive design' in Design for Inclusivity Gower, Hants U

Coleman, R., Topalian, A., Dong, H. & Clarkson, J. (2007) 'The business case' in Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) Design for Inclusivity Gower, Hants UK

Dong, H., Nicolle, C., Brown, R. & Cassim, J. (2007) 'Designer-oriented user research methods' in Coleman, R., Clarkson, J.,Cassim, J. & Dong H. (eds.) in Design for Inclusivity Gower, Hants UK

Gheerawo, R. (2007) 'Pensioner Power: the Rise of the Silver Shopper', in Packaging Professional magazine

Bichard, J., Hanson, J. & Greed, C. (2006) 'Away from Home Public Toilet Design: Assessing user wants, needs and aspirations', in Designing Accessible Technology, Clarkson, P.J., Langdon, P.M. & Robinson, P. (eds.) Springer, London

Bichard, J., Hanson, J. & Greed, C. (2006) 'Our Toilets; Access Dilemmas in UK Public Washrooms' Association of American Geographers Annual Meeting, Chicago, Chicago, March 2006

Lee, Y. (2007) 'Facilitating Knowledge Exchanges through Inclusive Design' in: (Un)common Ground: Creative Encounters across sectors and disciplines, Bis Publishers, Amsterdam

Myerson, J. (2007) 'A growing movement' in Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) Design for Inclusivity, Gower, Hants UK

Yelding, D. & Cassim, J. (2007) 'Practicalities of working with users' in Coleman, R., Clarkson, J., Cassim, J. & Dong, H. (eds.) Design for Inclusivity, Gower, Hants UK

Bichard, J., Boyko, C. & Mackay, L. (2006) 'Crossing Boundaries: Inclusive design, urban planning and design against crime in Sheffield'. Royal Geographical Society Institute of British Geographers Annual Conference, London

Bichard, J., Hanson, J. & Greed, C. (2006) 'The Inclusive Design of Public Toilets', poster presentation, Healthy Communities: Convergence of Public Health and Sustainability Agendas, University of the West of England, April 2006

Coleman, R, (2006) 'From Margins to Mainstream: why inclusive design is better design', The Ergonomics Society Annual Lecture

Gheerawo, R. (2006) 'Two Worlds Collide: Innovation through Inclusive Design' in Human Frame, Helen Hamlyn Centre, London

Coleman, R. (2005 update) 'Inclusive Design' in About Design, Design Council of England, London

Coleman, R. (panel member) BS 7000-6 2005 Design management systems, part 6: managing inclusive design - guide, British Standards Institution, London

Coleman, R., Lebbon, C., Hewer, S. & Corcoran, J. (2005) 'RSA Inclusive Design Toolkit: a web resource for designers and educators', RSA London

Journals
Forthcoming: Donahue, S., Gheerawo, R. & Willis, A.M. (eds) (2012) 'Design Beyond Designers' second special edition, Journal of Design Philosophy Papers

Donahue, S., Gheerawo, R. & Willis, A.M. (eds) (2012) 'Design Beyond Designers', Editorial, 1st special edition, Journal of Design Philosophy Papers

McGinley, C. & Dong, H. (2011) 'Designing with information and empathy: delivering human information to designers', in The Design Journal, Volume 14, Number 2, June 2011, pp. 187-206(20)

Bichard, J., Knight, G. & Greene, C. (2010) 'Tackling Ageing Continence through Theory, Tools and Technology (TACT3)', Access By Design, The Journal of the Centre for Accessible Environments Spring 2010

Liem, A., Swierenga, S. & Gheerawo, R. (2010) 'Encompassing Universal Design Approach in ICT' in The Journal of Usability Studies, Vol. 5, Issue 4, pp129-131, August 2010

Bichard, J., Hanson, J. & Greed C. (2008) 'Please Wash Your Hands' in Senses & Society, Vol 3:1, pp79-84, Berg, UK

Gheerawo, R. & Bichard J. (2008) Living Independently: accessing aspirations for kitchen design in Access by Design: The Journal of the Centre for Accessible Environments Issue 114 Spring 2008

Dong, H. & Cassim, J. (2007) 'Critical User Forums for Inclusive Design' in Global Ergonomics, Journal of Human Factors and Ergonomics Society, Santa Monica. California

Hanson, J., Bichard, J. & Greed, C. (2007) 'Accessible Public Toilets in City Centres: The final Installment?' in Access By Design; The Journal of the Centre For Accessible Environments, Issue 112 Autumn 2007 pp22-27

Lee, Y. (2007) 'Beyond ageing and disability: The case of inclusive residential design', Planning in London: the Journal of the London Planning & development forum, issue 60, pp44-46, Land Research Unit, London

Bichard, J. (2005) 'Inclusive Design of Away from Home Toilets: The Japanese example', Access By Design; Journal of the Centre for Accessible Environments, Issue 104, Autumn 2005, pp22-25

Cassim, J. & Dong, H. (2005) 'DBA Design Challenge: engaging design professionals with inclusive design' Sigma ACM Journal, Accessibility and Computing archive, Issue 81, pp3-8

Clarkson, J., Keates, S. & Cassim, J. (2005) 'Critical User Forums: an effective user research method for inclusive design, Design Journal, Ashgate Publishing 2005

Dong, H., Clarkson, J., Cassim, J. & Keates, S. (2005) 'Critical user forums: an effective user research method for inclusive design' in Design Journal, 8 (2), pp49-59 (1460-6925)

Conferences

2010
Bichard, J. (2010) 'Everybody Goes: Designing Age-friendly Public Toilet Provision' in proceedings of Cumulus Shanghai 2010 Young Creators for Better City Better Life Conference, Shanghai, China. September 2010

Cassim, J. (2010) 'Designing Effective User Interactions - examples from the Challenge Workshops,' Proceedings of the 3rd Conference of the International Association for Universal Design IAUD, Hamamatsu, Japan

Eikhaug, O. & Gheerawo, R. (2010) 'Innovation for All - Working with Government to Affect Business' in proceedings for the 3rd International Conference for Universal Design, IAUD, Hamamatsu, Japan, October 2010

Gheerawo, R. & Donahue, S. (2010) 'Social Sustainability: The Challenges Facing Universal Design' in proceedings for the 3rd International Conference for Universal Design, IAUD, Hamamatsu, Japan, October 2010

Gheerawo, R., Bichard, J., Gaggero, C., Muhammad, Y. & Westaway, A. (2010) 'Digital Barriers: Making Technology Work for People' in proceedings for the 3rd International Conference for Universal Design, IAUD, Hamamatsu, Japan, October 2010

Ho, D.K.L., Lee, Y. & Tsang, A.S.Y. (2010) 'Reflection on the Experience of Conducting Inclusive Design Workshop for Teenagers' Proceedings of 5th Cambridge Workshop on Universal Access & Assistant Technology (CWUAAT), Fitzwilliam College, University of Cambridge 22-25 March

Ho, D.K.L., Ma, J., Chuah, P.C.K. & Lee, Y. (2010) 'Bringing in Communicative Rationality into Design Participation: A Lesson from Inclusive Design' Proceedings of Participatory Design Conference 2010 University of Technology, Sydney, Australia 29 Nov - 3 Dec 2010
Lee, Y. (2010) 'Development of the social implications of inclusive design and some thoughts on the next steps' Proceedings of 5th Cambridge Workshop on Universal Access & Assistant Technology (CWUAAT), Fitzwilliam College, University of Cambridge 22-25 March

Lee, Y. & Ho, D.K.L. (2010) 'Designing with People: Developing a digital platform for knowledge transfer and exchange of inclusive design methodology' Proceedings of Shanghai Cumulus Conference, Tongji University College of Design and Innovation Shanghai 7-10 Sept

Lee, Y. & Ho, D.K.L. (2010) 'Including people in design processes, good but how? Engaging with Inclusive Design Methodology through a digital platform' Paper published in the 7th international Conference on Design and Emotion Chicago 4-7 Oct

Lee, Y. & Ho, D.K.L. (2010) 'Teaching the teachers: Co-designing new inclusive design experience to enable secondary school students to think creatively' Proceedings of Participatory Design Conference 2010 University of Technology, Sydney, Australia 29 Nov - 3 Dec 2010

Lee, Y. & Ho, D.K.L. (2010) 'www.designingwithpeople.org: enabling designers to cross borders for social inclusion' Proceedings of Cumulus Genk Conference, the Media and Design Academy of Katholieke Hogeschool Limburg Belgium 26-30 May

McGinley, C. & Dong, H. (2010) 'Co-design insights: workshop with designers and the public' in proceedings from the 3rd International Conference for Universal Design, IAUD, Hamamatsu, Japan, October 2010

McGinley, C., Bound, J. and Dong, H. (2010) 'Contextualising data for design' CWUAAT 2010, Fitzwilliam College, 22-25 March 2010, Cambridge, UK

McGinley, C., Macredie, R. & Dong, H. (2010) 'Probing for Insight: developing human information resources' (Include 2011, London, UK, 18-20 April 2011)

2009
Eikhaug, O., Stavik J., Storheil, S. & Gheerawo R. (2009) 'Inclusive Norway - building an approach through design innovation with industry' in proceedings for Include 2009, Helen Hamlyn Centre, London, UK, April 2009

Gheerawo, R. & Donahue, S. (2009) 'Inclusive Design 2.0 - Evolving the Approach and Meeting New Challenges' in proceedings for Include 2009, Helen Hamlyn Centre, London, UK, April 2009

Gheerawo, R. & Lee, Y. (2009) ' Enabling People - Creating Inclusive Human-Computer Interactions' Proceedings of Human Computer Interaction International (HCI) Conference San Diego July

Lee, Y. & Cassim, J. (2009) 'How the Inclusive Design Process Enables Social Inclusion' Proceedings of International Association of Societies of Design Research (IASDR) Seoul 18-22 Oct

Lee, Y. & Cassim, J. (2009) How the Inclusive Design Process Enables Social Inclusion International Association of Societies of Design Research (IASDR) 18-22 October 2009, Seoul Korea

Lee, Y., Myerson, J., Bichard, J. & Harrison, M. (2009) 'www.designingwithpeople.org: A new web-based resource for implementing design for social inclusion' Proceedings of International Association of Societies of Design Research (IASDR) Seoul 18-22 Oct

McGinley, C. (2009) 'The collection, communication and inclusion of user data in design', ReSCon09, School of Engineering & Design, Brunel University, London, UK 22-24 June 2009

McGinley, C. & Dong, H. (2009) 'Design Bugs Out: a real world investigation of hospital bedside chairs and commodes'. The 17th World Congress on Ergonomics (IEA'09), 9-14 August 2009, Beijing, China

McGinley, C. & Dong, H. (2009). 'Accessing user information for use in design', In Stephanidis, C. (Ed). Universal Access in HCI, Part 1, HCII2009, LNCC 5614. Heidelberg: Springer Berlin, pp116-125

2008
Bichard, J. & Myerson, J. (2008) 'The Welcoming Workplace: Meeting the challenges of office design for older knowledge workers' in proceedings of International DMI Education Conference Design Thinking: New Challenges for Designers, Managers and Organizations ESSEC Business School, Cergy-Pontoise, Paris, France, 14-15 April

Bichard. J, & Myerson, J. (2008) 'The Welcoming Workplace: Designing for extended working lives' Abstract published in International Federation of Ageing 9th Global Conference ' Ageing & Design' Montreal 4-7 September

Cassim, J. (2008) The Challenge Workshop - a designer-friendly, cross-disciplinary knowledge transfer mechanism to promote innovative thinking in different contexts. Proceedings of International DMI Education Conference Design Thinking: New Challenges for Designers, Managers and Organizations 14-15 April 2008, ESSEC Business School, Cergy-Pointoise, France

Gheerawo, R. & Bichard, J. (2008) 'Accessing Aspirations - Inspirational Kitchen and Bathroom Design for Older People' Abstract published in International Federation of Ageing 9th Global Conference ' Ageing & Design' Montreal 4-7 September

Gheerawo, R. & Matthews, E. (2008) 'Academia and industry: managing knowledge transfer to improve patient safety' in proceedings, International DMI Education Conference, 14-15 April, Cergy-Pointoise, France

Gheerawo, R. & Myerson, J. (eds) (2008) 'Living Proof', October edition of newsletter, Design for All Institute, India, Vol.3, No.10

Hanson, J., Greed, C. & Bichard, J. (2008) 'The Challenges of Designing Accessible Toilets in City Centres', Municipal Engineer

Lee, Y. (2008) 'Design participation tactics: the challenges and new roles for designers in the co-design process' CoDesign Vol 4, No 1, March, 31-50

Lee, Y. & Bichard, J. (2008) 'Teen-scape':Designing Participations for the Design Excluded' Proceedings of Participatory Design Conference 2008 Indiana University Bloomington USA 1-4 October p128-137

Lee, Y. Bichard, J. & Coleman, R. (2008) 'Designing with Users - How? Investigating Users Involvement tactics for effective Inclusive Design Processes' Proceedings of International DMI Education Conference Design Thinking: New Challenges for Designers, Managers and Organizations 14-15 April 2008, ESSEC Business School, Cergy-Pointoise, France

Lee, Y., Takeoka, A., Fukuyoshi, S. & Sameshima, S. (2008) 'Design Your Home Pack - Co-designing Tools to Design Homes and Houses' Paper Proceedings of Participatory Design Conference 2008 Indiana University Bloomington USA 1-4 October pp278-281

McGinley, C., Gheerawo, R. & Slater, A. (2008), 'Enlightened: Designing domestic lighting for older people', International Federation of Ageing 9th Global Conference 'Ageing & Design' Montreal, Canada pp4-7, September 2008

2007
Bichard, J. (2007) 'Who put the P in Policy: The reality of guidelines and legislation in the design of the accessible toilet' Include 2007, RCA, London

Cassim, J. (2007) 'It's Not what you do it's the way that you do it: the Challenge Workshop a designer-centred inclusive design knowledge transfer mechanism for different contexts' Human Computer Interaction International (HCII) July 2007 Beijing, China

Gheerawo, R. & Bound, J. (2007) 'Ideas and innovations: How 'Trend surfing' Can Become a Powerful Tool in Design' Abstract published in Future Trends Conference Miami 11-14 November 2007

Gheerawo, R. & Donahue, S. (2007) 'Social Concerns: New challenges for inclusive design' Include 2007, Royal College of Art, London

Goodman, J., Langdon, P., Clarkson, P.J. & Cassim, J. (2007) 'Engaging the Public in Inclusive Design' Include 2007 RCA, London

Hirai, Y., Ohnuki, K., Takeoka, A., Kitamura, S. & Gheerawo, R. (2007) 'Evaluation of Qualitative Design Tool Case Study: Image Card' Include 2007, RCA, London

Kecman, M., Gheerawo, R. & Scott, R. (2007) 'Generation Game: Making Wi-Fi devices more inclusive' Include 2007, RCA, London

Kecman, M., Gheerawo, R. & Scott, R. (2007) 'Generation Game: Making Wi-Fi devices more inclusive' Include 2007, RCA, London

Lee, Y. (2007) 'Children-Computer Interaction: An Inclusive Design Process for the Design of Our Future Playground' Human Computer Interaction International (HCII) July 2007, Beijing, China

Lee, Y. (2007) 'Emancipating art and design students through an inclusive design awards programme' Include 2007, RCA, London

McGinley, C. & Gheerawo, R. (2007) 'Improving the Konro: Kitchen stoves designed to include Japanese elders' Include 2007, RCA, London

2006
Cassim, J. (2006) 'Beyond Ergonomics to Desirability: the Challenge Workshop model for inclusive design knowledge transfer to designers and industry', Proceedings of IAUD, 2nd International Conference on Universal Design, Kyoto

Dong, H., Cassim, J. & Coleman, R. (2006) 'Addressing the challenge of inclusive design: a case study approach, 9th ERCIM Workshop User Interfaces For All, Bonn, Germany

Gheerawo, R. & Myerson, J. (2006) 'Living Independently - Inspirational Kitchen and Bathroom Design for Older People', 2nd Conference of International Association for Universal Design (IAUD), Kyoto, Japan

Gheerawo, R., Kunur, M. & Harrow, D. (2006) 'Beyond Product Design: User-centred design methods for vehicle designers', proceedings of 3rd Cambridge Workshop on Universal Access and Assistive Technology, Clarkson, P.J.,
Langdon, P., Robinson, P. & Goodman, J. (eds.)

Goodman, J., Cassim, J., Langdon, P., & Clarkson, J. (2006) 'Participatory design with disabled people in a designer-centred inclusive design competition' Developing Design Methodologies for Designing for Elderly with Elderly, Workshop at HCI 2006, London

Goodman, J., Langdon, P., Clarkson, J. & Cassim, J. (2006) 'Engaging the Public in Inclusive Design' in Designing the Not-Quite-Yet: Ideas and Methods for Engaging the Public in a Digital Future of their Choice, workshop at HCI 2006, London

Hanson, J., Bichard, J. & Greed, C. (2006) 'The Challenge of Designing Accessible City Centre Toilets', Annual Ergonomics Conference, Cambridge, 4-6 April 2006

Hirai, Y. & Gheerawo, R. (2006) 'Study of Qualitative Design Process: Helen Hamlyn Research Associates Programme as a case study', 2nd Conference of International Association for Universal Design (IAUD), Kyoto, Japan

Lee, Y. (2006) 'Design Participation Tactics: Redefining User Participation in Design' Proceedings of Design Research Society Wonderground Conference, Lisbon, Portugal.

Lee, Y. & Bichard, J. (2006) 'From inclusive user research processes to universal design outputs: the cases of an inclusive design education programme' Proceedings of IAUD, 2nd International Conference on Universal Design, Kyoto, Japan

McGinley, C., Gheerawo, R., Matsunami, H. (2006), 'Inclusive Konro - Improving Kitchen Stoves in Japan', The 2nd International Conference for Universal Design, Kyoto, Japan pp22-26, October 2006

Myerson, J. (2006) 'Using Inclusive Design to Sharpen the Competitive Edge of Innovation', 4th Annual PDMA Conference, Managing the Front End of Innovation, Boston, USA

2005
Bichard, J., Hanson, J. & Greed, C. (2005) 'Cognitive Aspects of Public Toilet Design', Human Computer Interaction International, Las Vegas, USA, July 2005

Cassim, J. (2005) 'Designers are Users Too: attitudinal and information barriers to inclusive design within the design community,' Include 2005, RCA, London

Dong, H., Cassim, J. & Clarkson, J. (2005) 'Best practice of Critical User Forums' Include 2005 RCA, London

Gheerawo, R. & Donahue, S. (2005) 'Beyond Product Design: Inclusive design in education', Include 2005, RCA, London

Hanson, J., Bichard, J. & Greed, C. (2005) 'Personas, Narratives and Empowerment: Redefining 'reasonable provision' in respect of the inclusive design of 'away from home' toilets in city centres', poster presentation Include 2005, RCA, London

Lee, Y. (2005) 'Empowerment Games: Participatory Design exercises for sustainable public housing development in the social context of Hong Kong' Include 2005, RCA, London

Publications predating 2005

2004
Cassim, J. (2004) 'The Beauty of a Fallen Blossom' in Yaeko Fujita: 34 Years of the Sakura Gallery 1961-1994, Sakura Gallery, Nagoya, Japan [in Japanese]

Cassim, J. (ed) (2004) 'innovate 6: why getting it right for people with disabilities means getting it right for all', Helen Hamlyn Centre, London

Coleman, R. (2004 update) 'Inclusive Design' in About Design, Design Council of England, London

Coleman, R., Clarkson, J. & Keates, S. (2004) 'Inclusive design in practice - developing a new British Standard' in Designing for the 21st Century III, Rio de Janeiro, Brazil

Coleman, R., Lebbon, C., Clarkson, J., Keates, S. & Johnston, M. (2004) 'Inclusive design in practice: i~design, a research project into design tools information and guidance' in Designing for the 21st Century III, Rio de Janeiro, Brazil

Dong, H., Keates, S., Clarkson, J. & Cassim, J. (2004) 'Discounted: user research for inclusive design' in The Home and Electronic Assistive Technology HEAT 2004, King's Manor, University of York

Gheerawo, R. & Donahue, S. (2004) 'Introducing User-centred Design Methods into Design Education' in Designing a More Inclusive World', Keates, S., Clarkson, P.J., Langdon, P. & Robinson, P. (eds.) Springer-Verlag, London. pp21-30

Gheerawo, R. & Donahue, S. (2004) 'Introducing User-centred Design Methods into Design Education', 2nd Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT), Cambridge

Gheerawo, R., Lebbon, C. & Donahue, S. (2004) 'Inclusive Design in Practice: Working with students and educators', Designing for the 21st Century III Adaptive Environments International Conference on Universal Design, Boston, USA.

Hanson, J, Bichard, J., Greed, C. & Robinson, M. (2004) 'Inclusive Design of Public toilets in City Centres', proceedings of the 2nd Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT), 22-24 March, Cambridge, United Kingdom

Hanson, J. Bichard, J. & Greed, C. (2004) 'Accessible Public Toilets in City Centres: The next installment', Access By Design; Journal of the Centre for Accessible Environments, Issue 101, Winter 2004, pp28-31

Hanson, J., Bichard, J. & Greed, C. (2004) 'Personas, Narratives and Empowerment: Involving disabled users in the design of accessible 'away from home' toilets in city centres', proceedings of the 30th Congress of International Geographical Union, Glasgow, Scotland, August 2004

Hanson, J., Bichard, J. & Greed, C. (2004) 'The Challenges of Designing Accessible Toilets in City Centres', Proceedings of the 20th Symposium on Toilets, Tokyo, Japan, November 2004, pp55-74

Myerson J. & Gheerawo, R. (2004) 'Inclusive Design in Practice: Working with industry', Designing for the 21st Century III, Rio de Janeiro, Brazil

2003
Cassim, J. & Dong, H. (2003) 'Critical users in design innovation', Inclusive Design: design for the whole population, Springer-Verlag, London, pp532-553

Cassim, J. (2003) 'Design Innovation for mainstream markets through 'critical user' involvement: the DBA Design Challenge example' in Include 2003, RCA, London

Cassim, J. (2003) 'Smart Wearables: a new frontier for inclusive design innovation', Include 2003, RCA, London

Cassim, J. (ed) (2003) 'innovate 5: can insights on disability help to design better products?', Helen Hamlyn Centre, London

Clarkson, J., Coleman, R., Keates, S. & Lebbon, C. (2003) 'From Margins to Mainstream', Inclusive Design: design for the whole population, Springer Verlag, London, pp1-25

Clarkson, J., Coleman, R., Keates, S. & Lebbon, C. (eds.) (2003) Inclusive design: design for the whole population, Springer Verlag, London

Coleman, R., Bendixen, K. & Tahkokallio, P. (2003) 'A European Perspective', Inclusive Design: design for the whole population, Springer Verlag, London, pp288-307

Coleman, R., Lebbon, C. & Myerson, J. (2003) 'Design and Empathy', Inclusive Design: design for the whole population, Springer Verlag, London, pp478-499

Coleman, R. (2003) 'Inclusive Design' in About Design, Design Council of England, London

Coleman, R. (2003) 'Living Longer', in Inclusive Design: design for the whole population, Springer Verlag, London, pp120-141

Coleman, R. (2003) 'Setting a Standard', Inclusive Design: design for the whole population, Springer Verlag, London, pp588-595

Dong, H., Keates, S., Clarkson, J. & Cassim, J. (2003) 'Implementing inclusive design: the discrepancy between theory and practice' in Universal access - theoretical perspectives, practice and experience, 106-117

Gheerawo, R. & Cassim, J. (2003) 'Education and Practice of Inclusive Design at Student Level', Include 2003, RCA, London

Gheerawo, R. (2003) 'How Can Designers Work with Users and Can this Create Benefits for Business?', Include 2003, RCA, London

Lebbon, C. & Coleman, R. (2003) 'A Designer-Centred Approach', Inclusive Design: design for the whole population, Springer Verlag, London, 500-51

Myerson, J. (2003) Inclusive design education resource, Design Council website, London

2002
Cassim, J. (2002) 'Cross-market Product & Service Innovation: the DBA Challenge Example', in Keates, S., Clarkson, P.J., Langdon, P. & Robinson, P., Designing for a More Inclusive World, Springer Verlag

Cassim, J. (2002) 'Smart Textiles/Smart Wearables: case studies in the application of conceptual design skills and mainstream fashion styling to textiles and wearables for special needs uses and environments' in Proceedings of Easytex 2002, International Conference on Clothing & Textiles for Elderly and Disabled People, Tampere, Finland

Cassim, J. (ed) (2002) 'innovate 3: how a focus on human needs can generate great ideas', Helen Hamlyn Centre, London

Cassim, J. (ed) (2002) 'innovate 4: obstacles and opportunities in inclusive design', Helen Hamlyn Centre, London

Coleman, R. & Cassim, J. (2002) 'Challenging design professionals to think and design inclusively', Proceedings of the International Conference for Universal Design, Yokohama, Japan, pp. 21-28

Coleman, R. & Gheerawo, R. (2002) 'Working with Students and Critical Users to Develop Inclusive/Universal Design Concepts and Solutions', 1st Conference of International Association for Universal Design (IAUD), Yokohama, Japan

Coleman, R. & Jonsson, I. (2002) 'Smart Living: a human-centred approach to integrating technology into smart spaces' Proceedings, 6th World Multi-conference on systemics, cybernetics and informatics (SCI 2002), Orlando, USA

Coleman, R. & Myerson, J. (2002) 'Developing theory through practice: user-led inclusive design collaborations with commercial and public sector partners', Proceedings of the International Conference for Universal Design, Yokohama, Japan, pp. 517-523

Coleman, R. (2002) 'Living Longer: the new context for design', Design Council, London

Dong, H., Cardoso, C., Cassim, J., Keates, S. & Clarkson, J. (2002) 'Inclusive design: Reflections on design practice', Technical Report CUED/C-EDC/TR118, Cambridge University Engineering Department

Dong, H., Keates, S., Clarkson, J. & Cassim, J. (2002) 'Implementing inclusive design: the discrepancy between theory and practice' in Proceedings of the 7th ERCIM Workshop 'User interfaces for all'. Special Theme: 'Universal Access', Paris (Chantilly), France, pp173-185

Gheerawo, R. & Lebbon, C. (2002) 'Developing the Business Case for Inclusive Design through Embedded Intelligence', 1st Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT), Cambridge

Gheerawo, R. & Lebbon, C. (2002) 'Inclusive Design: Developing Theory through Practice' in Designing a More Inclusive World, Keates, S., Langdon, P., Clarkson, PJ. & Robinson, P. (eds.) Springer-Verlag, London. pp43-52

Gheerawo, R. & Lebbon, C. (2002) 'Towards a Better World', in Design and Emotion, McDonagh, D., Hekkert, P., Gyi, D. & von Erp, J. (eds.) London: Taylor and Francis

2001
Cassim, J. (2001) 'The Muse Print: a cognitive aid for visually impaired museum visitors' 1st International Conference on Tactile Diagrams and Maps, University of Hertfordshire, UK

Cassim, J. (2001) 'The Muse Print: a new concept for raised images to be used as an interpretational aid for art collections by visually impaired museum visitors' Include 2001, RCA, London

Cassim, J. (2001) 'A Tale of Two Cities: and their public art' (Japanese text) in Chubu #3 Summer 2001, Urban Development Corporation, Japan, pp14-15

Cassim, J. (ed) (2001) 'innovate 1: how 4 design teams faced the user challenge', Helen Hamlyn Centre, London

Cassim, J. (ed) (2001) innovate 2: the business case for inclusive design Helen Hamlyn Centre, London

Coleman, R. & Myerson, J. (2001) 'Improving life quality by countering design exclusion' Gerontechnology Vol. 1 No. 2, December 2001, pp88-102, ISSN 1569-1101

Coleman, R. & Myerson, J. (2001) 'Inclusive design at the Royal College of Art' Proceedings of the HCI International Conference 2001, Vol. 1, pp385-389, Lawrence Erlbaum Associates, Publishers, New Jersey & London

Coleman, R. (2001) 'Making things better', i Magazine, pp18-20

Coleman, R. (2001) Review of Ageing in the Community: Research in the Designing of Everyday Life Environments for the Elderly, Ageing and Society 21/2, 243-244, Cambridge University Press

Coleman, R. 2001 'Designing for Our Future Selves', Universal Design Handbook, Preiser, W. & Ostroff, E. (eds), McGraw-Hill, New York

Myerson, J. (2001) 'Inclusive Design' in Design DK, The Danish Design Centre Journal, Kobenhaven, Denmark

2000
Clarkson, J., Coleman, R., Johnston, M., Lebbon, C. & Keates, S. (2000) 'A model for Inclusive Design', Engineering Design Journal, Proceedings Engineering Design Conference 2000

Coleman, R. & Harrow, D. Moving On: the future of city transport

Coleman, R., Clarkson, J., Johnston, M., Lebbon, C. & Keates, S. (2000) 'Inclusive Design for the Whole Population', Proceedings, Designing for the 21st Century: An International Conference on Universal Design, Providence RI, USA

Coleman, R. (2000) 'Design for Later Life: beyond a problem orientation', Care Services for Later Life: transformations and critiques, Warnes T, Warren L, Nolan M, (eds), Jessica Kingsley Publishers, London

Coleman, R. (2000) 'Designing our Future: defeating ageism through inclusive design', proceedings of the Parliamentary Group for Design & Innovation, House of Lords, London

1999
Aldersey-Williams, H., Bound, J. & Coleman, R. (Eds.) (1999) 'The Methods Lab: user research for design', PRESENCE: new media for older people, Hofmeester, K. & de Charon de Saint Germain, E. (Eds.) Netherlands Design Institute, Amsterdam

Aldersey-Williams, H., Bound, J. & Coleman, R. (Eds.) (1999) The Methods Lab: user research for design, Design for Ageing Network, London

Cassim, J. (1999) 'Some Reflections on Able Art and the Achievements of and Challenges facing the Able Art Movement' (Japanese text) in Toyota Able Art Forum, Kara Kangaeru Able Art Movement no Kore Made - Kore Kara,Toyota Corporation & Able Art Japan, Tokyo, Japan

Coleman, R. (1999) 'Design and New Product Development: unlocking the older marketplace' The Definitive Guide to Grey Marketing, 2nd edition, Millennium Direct, Bradford, UK

Coleman, R. (1999) 'Design for the Future', Design for the 21st Century: an international conference on Universal Design, Toshi Bunka Sha, (Japanese text),ISBN 4-88714-193-9, pp138-158

Coleman, R. (1999) 'Design for the Old and you Include the Young: the 1998 Bernard Isaacs Memorial Lecture' Gerontology 26 1-2, Israel Gerontological Society, (in Hebrew)

Coleman, R. (1999) 'Designing for the Future' The Care Homes Directory 1999, Care Choices Ltd, pp. 25-27

Coleman R. (1999) 'Inclusive Design' Human Factors in Product Design: Current Practice and Future Trends, Jordan, P. & Green, W. (eds), Taylor & Francis, London

Coleman, R. (1999) 'Introduction to the Methods Lab', PRESENCE: new media for older people, Hofmeester K, de Charon de Saint Germain E, (eds), Netherlands Design Institute, Amsterdam

Coleman, R. (1999) 'Meeting the Needs of the Older Consumer through Universal and Age-Friendly Design Strategies' Proceedings of an International workshop on Universal Design, Japan Building Research Institute (BRI), & Japan International Science & Technology Exchange Centre, pp9-1-9-7

Coleman, R. (1999) 'What Design Can Do' Design Process Progress Practice, Kentley E. (ed), Design Museum, London

1998
Cassim, J. (l998) 'A Comparative Overview of Creative Arts Centres for People with Disabilities in Japan, Europe and the United States' (Japanese text) in Konna artspace ga attara ii-na - shogai no aru hito:art:machi, Association of Art, Culture & People with Disabilities, Tokyo, Japan, pp 156-62

Cassim, J. (1998) 'Into the Light - Museums & their Visually-Impaired Visitors', Shogakkan Press, Tokyo

Coleman, R. (1998) 'Design and New Product Development: unlocking the older marketplace' The Definitive Guide to Grey Marketing, Millennium Direct, Bradford, UK

Coleman, R. (1998) 'Fundamental Changes' Business & Design, Autumn 98, pp 6-8

Coleman, R. (1998) 'Improving the Quality of Life of Older People by Design', Gerontechnology: A Sustainable Investment in the Future, Graafmans, J., Taipale, V. & Charness, N. (eds) Studies in Health Technology and Informatics Vol. 48, IOS Press, Amsterdam

1997
Brouwer-Janse, M., Coleman, R., Fulton-Suri, J., Yawitz, M., de Vries, G. & Fozard, J. (1997) 'User Interfaces for Young and Old' Interactions Vol iv.2, pp34-46

Coleman, R. (1997) 'Verbesserung der Lebensqualität alteren Menschen durch Design' Handbuch der Gerontechnik, 2nd edition, Ecomed-Verlag

Coleman, R. (1997) 'Design for Living' (German text), Leben Ohne Ausgrenzung, HEWI GmbH, Arolsen, Germany

Coleman, R. (1997) 'Mit alter Menschen arbeiten: ein kollaborative Designprozeß' Handbuch der Gerontechnik, 2nd edition, Ecomed-Verlag

Coleman, R. Ed. (1997) Design für die Zukunft (Design for the Future), DuMont Buchverlag, Cologne

Coleman, R. 'Breaking the Age Barrier' RSA Journal, November/December

1996
Coleman, R. (1996) 'Age', in Young Designers Trigger Industries Trigger Young Designers, Netherlands Design Institute, Amsterdam

Coleman, R. (1996) 'Preface' to The Challenge of Age, Glasgow School of Art)

Coleman, R. (1996) 'Design Research in England' Design og Forskining innenfra eller utenfra?, pp 47-53 & pp56-59, Norwegian National College of Art & Design

Coleman, R. (1996) 'European Design for Ageing Network' Eurolink Age Bulletin 3/95, pp18-19

1994
Coleman, R. (1994) Design Research for Our Future Selves, Royal College of Art Research Papers 1/2, RCA London

Coleman, R. (1994) 'Age Before Beauty: how can designers improve the lives of older people?' Design Review 11, pp44-47

Coleman, R. (1994) 'Age: the challenge for design' Design Renaissance: selected papers from the international design congress, Myerson, J. (ed)

Coleman, R. (1994) 'The Case for Inclusive Design - an overview' Proceedings of the 12th Triennial Congress, International Ergonomics Association and the Human Factors Association of Canada

1993
Coleman, R. (1993) 'Designing for our Future Selves', Royal College of Art, London

Coleman, R. (1993) 'A demographic overview of the ageing of First World populations' Applied Ergonomics 24/1

Bound, J. & Coleman, R. (1993) 'Activities and products for the Third Age' Applied Ergonomics 24/1

Coleman, R. & Pullinger, D. (1993) 'Guest Editorial' Applied Ergonomics 24/1

1992
Coleman, R. (1992) 'Designing for our future selves' Access by Design 58, Centre for Accessible Environments